Whether your system is running slow, crashing, or refusing to start, we’re here to bring it back to life. At Roanoke Computers, we offer comprehensive computer repair services starting with a Preliminary Diagnostic and continuing with targeted repairs and performance optimizations tailored to your specific needs. 

We provide professional service in Roanoke County and the surrounding areas, including: Roanoke City, Salem, Vinton, Cave Spring, Hollins, Blacksburg, Christiansburg, Radford, Martinsville, Pulaski, Lexington, Bedford, Blue Ridge, Daleville, Rocky Mount, Fincastle, Ferrum, Troutville, North Shore, Union Hall, Henry Fork, Wytheville, Hillsville, and Galax. 

🧪 Preliminary Diagnostic 

Our preliminary diagnostic is the first step toward identifying and resolving issues before they become major problems. Whether your computer won’t boot, is running slowly, or acting erratically, our thorough inspection process ensures nothing is overlooked. 

What We Check: 

• System Boot and Desktop Access: We make sure your system loads properly. If not, we bypass freezes and record all errors. 
• System Settings Review: We identify and reset altered or corrupted settings caused by software installations or internet use. 
• Virus and Spyware Scan: We scan deep into your registry and file system to remove adware, spyware, worms, and hidden trackers. 
• Internet Connectivity Check: We troubleshoot your connection path from modem to data exchange to restore online functionality. 
• System Performance Test: We run performance benchmarks to detect resource-heavy programs, bottlenecks, or damaged services. 

Each anomaly is logged, and you receive a full report with clear repair recommendations. 

🔐 Password Recovery 

Forgot your password? We’ve all been there. Whether at home or at work, getting locked out of your system can be incredibly frustrating. We offer a safe and efficient password recovery service to get you back in without compromising your data. 

Includes: 

• Secure removal of old password 
• Creation of a new, strong password 

We use the latest recovery technology and treat all personal information with complete confidentiality. Drop off your device at our Roanoke location or request a home/office visit we’ve got you covered. 

🚀 Computer Tune-Up + Virus/Malware Removal 

If your computer is sluggish, overheating, or acting strangely, a full tune-up may be the fix. This service combines performance optimization with a deep system cleaning to restore speed, stability, and protection. 

Includes: 

• Full virus, spyware, and malware removal 
• Registry cleaning and error repair 
• Hard drive defragmentation (if needed) 
• Temporary file cleanup 
• Internal dust cleaning (in-shop only) 
• Browser reset and toolbar removal 
• Removal of unused programs 
• Optimization of security settings 
• Windows updates 
• Installation or update of antivirus and antispyware software 

Ideal for home and business users who rely on peak performance. 

♻️ Factory Restoration with Backup 

When your operating system is too corrupted to function properly, a factory restoration can restore performance while preserving your files. 

Includes: 

• Complete data backup 
• Clean OS reinstallation 
• Driver and essential software restoration 
• Installation of utilities (Java, Adobe, etc.) 
• Full user data and settings restoration 

We handle the entire process, so you receive your computer like new. 

📡 Wireless Networking 

A poorly configured wireless network can cause slow speeds, signal drops, and security risks. We install and configure wireless systems for homes and businesses with reliability in mind. 

Includes: 

• Router, adapter, and device setup 
• Network connection for all computers and accessories 
• Signal optimization and interference evaluation 
• WPA2/WPA3 security, MAC filtering, and firewall setup 

We ensure your wireless system runs fast, safe, and efficiently. 

🌐 Internet Troubleshooting 

Having issues connecting to the internet? We identify and fix the root cause whether it’s a hardware issue, network misconfiguration, or a provider-side problem. 

Includes: 

• Signal and equipment testing (modems, routers, adapters) 
• Driver and settings validation 
• ISP assistance if needed 
• Compatibility checks with browsers and network protocols 

We get you back online quickly and reliably. 

💾 Memory Upgrade 

Struggling to multitask or run demanding apps? Upgrading your RAM is one of the fastest ways to enhance performance. 

Includes: 

• Compatibility testing with your motherboard 
• RAM selection and purchase (if needed) 
• Professional static-safe installation 
• Post-upgrade stability and performance testing 

Whether you edit photos, use business software, or browse the web, more RAM means smoother operation. 

🖨️ Printer Setup 

Printer setup done right ensures your equipment works seamlessly across your network and devices. 

Includes: 

• Physical installation via USB, Wi-Fi, or Ethernet 
• Driver and utility installation 
• Print settings and network sharing configuration 
• Ink/toner alignment and compatibility testing 

We configure everything so you can print reliably from day one. 

📞 Need help?, Call us at (540) 491-4545 or contact us here.